Market Research, Consumer Insight & Customer Experience Management

The market’s leading solution for qual-to-quant conversion, coding and analysis of text data, such as free-text answers from polls and surveys, customer reviews, online mentions, customer support tickets, and other customer interactions. Get valuable insights from your text data - in 40+ languages - without any prior computer skills.

The Gavagai Explorer has been selected by the global leaders in insight, analytics and markets research.

Text Analytics

Meaning-based text analysis with Gavagai Explorer, the market’s most sophisticated tool for text analytics: thematic clustering, concept modeling, automated reports, Excel exports and support for 40+ languages.


Automated meaning-based analytics and routing of client interactions with concept-modeling and support for 40+ languages.

Content Management & Search

Meaning-based content management in 40+ languages: Automated meaning-based meta-tagging for search result matching, and for programmatic targeting of editorial and ad inventory.

Online Monitoring

Meaning-based online monitoring: model any arbitrary concept and measure that concept against any other arbitrary concept in 40+ languages. Automated thematic executive summaries and alerts via email. Graph and excel exports. Full traceability, down to the individual documents & URLs.

Tonality Analysis

Multi-dimensional emotion & tonality analysis: advanced multi-dimensional sentiment analysis, with 8 standard sentiments in 40+ languages, available via API and as Google Spreadsheet & Excel Plug-ins.

Forum Moderation

Gavagai Troll Hunter is a plugin for automatically moderating messages, and blocking those that contain hateful, degrading, or slanderous, language.


Providing smart language support and concept modeling for state-of-art chat bot service.


Stylometric Analysis & Semantic Profiling. Gavagai used by state prosecution to convict a serial killer.

Supported Languages

Gavagai's solutions are available in all languages, including:

  • Azerbaijani
  • Albanian
  • Arabic
  • Bengali
  • Bulgarian
  • Catalan
  • Chinese
  • Croatian
  • Czech
  • Danish
  • Dutch
  • English
  • Estonian
  • Farsi
  • Finnish
  • French
  • German
  • Greek
  • Hebrew
  • Hindi
  • Hungarian
  • Icelandic
  • Indonesian
  • Italian
  • Japanese
  • Javanese
  • Korean
  • Latvian
  • Lithuanian
  • Malay
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovak
  • Slovenian
  • Spanish
  • Swahili
  • Swedish
  • Tagalog
  • Thai
  • Turkish
  • Ukrainian
  • Urdu
  • Vietnamese